Two-factor authentication and recovery

Every login needs your password and a 6-digit code from your authenticator app. If you lost your phone, use one of your recovery codes instead.

You can create new recovery codes in Security after entering your password again. The old codes stop working.

If you lost both your phone and your recovery codes, contact GKD support. After we check your identity, we reset two-factor authentication: you will get an email to confirm your address, then you set up a new authenticator.